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Shelf Collection
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A few things you might be wondering
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
All our products are made at our shop here in Moorefield, Ontario. We use sustainably sourced materials and recyclable packaging.
We work hard to ship within 2-5 days. Standard delivery usually takes around 2-4 business days.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.